James W.
O'Connell

Lead Product Manager · San Francisco, CA (Remote)

• Owned product strategy and roadmap for Nike's enterprise authentication and authorization platforms, securing consumer and enterprise digital experiences across multi-region cloud infrastructure supporting ~$9B in annual transactions.
• Led modernization of identity platform supporting OAuth 2.0, OIDC, token lifecycle management, and service-to-service identity patterns, unlocking ~$1.5B in revenue across global ecosystems.
• Drove platform modernization improving scalability, resiliency, and security posture while reducing developer integration friction — achieving 100% company-wide adoption.
• Built AI-powered developer onboarding and integration tooling for security APIs and SDKs, improving implementation speed by 25% and reducing authentication misconfiguration.
• Enabled ML-driven anomaly detection and adaptive access controls, reducing account risk and accelerating threat response by 50%.

Senior Product Manager · San Francisco, CA (Remote)

• Owned product strategy for global identity, permissions, privacy, and security platforms powering secure digital experiences across 50+ international markets.
• Designed and shipped scalable consent and permissions management systems enabling users to securely manage account identities and data access, boosting revenue by ~$100M.
• Led migration and modernization of marketing consent API endpoints, improving platform interoperability and governance controls and driving ~$30M in incremental revenue.
• Managed high-priority identity data and athlete access systems implementing secure access controls and lifecycle governance protecting assets valued at ~$80M.
• Partnered with Legal, Security, and UX to translate complex regulatory and data residency requirements into extensible platform capabilities aligned with global compliance standards.

Product Manager · San Francisco, CA

• Owned product roadmap and vision for marketplace platform — delivered capabilities that increased product adoption by 50%.
• Built API microservices for demand-side product features, enabling cross-site integrations and $100K in incremental annual revenue.
• Managed A/B tests and ecommerce funnel optimizations, improving conversions by 10% and growing monthly cross-sell revenue by $30K.

Web Producer · San Francisco, CA

• Defined product roadmap, drove A/B testing and funnel optimizations — increased average order value 20% and ROI by 10%.
• Led $120K CRM implementation, improving email campaign capabilities and boosting weekly revenue by $10K.

Marketing Web Operations Manager · South San Francisco, CA

• Owned Salesforce web application products for vendor management; led Agile engineering projects, exceeded onboarding goals and reduced management costs by $122K.
• Applied Excel, SQL, and SAS to build analytics reports, reducing average event costs by $5K across $5.3M in annual marketing spend.